Что я буду изучать?

This course is 30 weeks in class plus 30 weeks of co-op

About the Program

Improve your communication skills while learning essential Canadian workplace skills in customer service. Courses include professional presentation skills, sales, hospitality, food and beverage and event planning.

Program Highlights

Earn a Canadian diploma or certificate & gain work experience in Canada.

English requirement: ILAC Level 8 | IELTS Academic 4.0

100% guaranteed job placement during co-op.

Co-op Work Experience

During the co-op term, you will practice customer service knowledge you have learned in class and gain Canadian work experience. Co-op is also an opportunity to develop professional contacts within the industry and enhance students’ résumés. Our Co-op Advisors support students throughout the process of finding the right placement. Students are allowed to work full-time during the co-op component.

Your work experience during the co-op term may include entry-level positions as:

Sales Representatives – NOC 6552

Sales Ambassadors – NOC 6552

Retail Sales – NOC 6552

Barista – NOC 6511

Reception – NOC 6511

Hotel Front Desk – NOC 6511

Working in Canada While You Study

Full-time students who qualify are permitted to work off-campus up to 20 hours per week during their study component.

Learning Outcomes

By the end of this program, students will be able to:

Apply customer service strategies reflecting current trends in the hospitality industry.

Demonstrate occupational skills, roles, and responsibilities to create a positive customer service experience in various hospitality positions.

Conduct oneself in a professional manner demonstrating an understanding of workplace norms, guidelines, regulations and legislation.

Demonstrate the language skills needed to successfully communicate in English with customers and in a workplace context.

Perform administrative and project-based tasks required in the workplace demonstrating teamwork skills.

Demonstrate the professional techniques needed in the workplace context including the use of personal and organizational technology.


Language Foundations for Business

English Skills Development

Business Communication Skills

Professional Presentation Skills

Canadian Workplace Essentials

Food and Beverage Service

Front Desk Service

Customer Service Skills

Event Planning

Sales Fundamentals

На каком факультете я буду учиться?

ILAC International College

Варианты обучения

Очная (60 недель)

CAD$7,000.00 (402,994 руб) за 1 год
Начало обучения

4 Январь 2022, 14 Февраль 2022, 28 Март 2022, 16 Май 2022


Vancouver campus

688 West Hastings Street, 3rd Floor,

British Columbia (BC),

V6B 1P1, Canada

Очная (60 недель)

CAD$7,000.00 (402,994 руб) за 1 год
Начало обучения

4 Январь 2022, 14 Февраль 2022, 28 Март 2022, 16 Май 2022


ILAC International College

920 Yonge St., 4th Floor,


Ontario (ON),

M4W 3C7, Canada

Вступительные требования

Для иностранных студентов

Educational Qualification: High School/Secondary School Diploma or higher education

Interview: Successful interview with an ILAC International College team member.
English Proficiency: ILAC English level 8 or IELTS Academic 4.0


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