Что я буду изучать?

This course is 24 weeks in class plus 2 weeks of final project

Co-op Work Experience

During the co-op term, you will practice the customer service skills you have learned in class and gain Canadian work experience. Co-op is also an opportunity to develop professional contacts within the industry and enhance students’ résumés. Our Co-op Advisors support students throughout the process of finding the right placement. Students are allowed to work full-time during the co-op component. Your work experience during the co-op term may include entry-level positions as:

Sales Representatives – NOC 6552

Sales Ambassadors – NOC 6552

Retail Sales – NOC 6552

Barista – NOC 6511

Reception – NOC 6511

Hotel Front Desk – NOC 6511

Working in Canada While You Study

Full-time students who qualify are permitted to work off-campus up to 20 hours per week during their study component.

By the end of this program, students will be able to:

Modify and develop service strategies to reflect current and developing trends in the customer service industry.

Demonstrate occupational skills, roles, and responsibilities to create a positive customer service experience.

Apply customer service strategies and models in service occupations to enhance the customer service experience.

Demonstrate effective and professional oral and written communication in the workplace.

Conduct oneself in a professional and ethical manner in changing environments by applying various personal and interpersonal frameworks.

Explore various sectors of Canadian hospitality and tourism industries in order to determine appropriate career paths.

Apply human resources management and leadership skills to enhance performance and to contribute to a healthy workplace culture.

Conduct oneself within the confines of various workplace guidelines, regulations, and legislation.

Perform administrative and project-based tasks required in the workplace.

Manage the use of personal and organizational technology required in variety contexts.


Canadian Workplace Essentials

Food and Beverage Service

Front Desk Service

Customer Service Skills

Event Planning

Sales Fundamentals


Human Resources Fundamentals

Final Project

На каком факультете я буду учиться?

ILAC International College

Варианты обучения

Очная (26 недель)

CAD$5,000.00 (287,853 руб) за 1 год
Начало обучения

4 Январь 2022, 14 Февраль 2022, 28 Март 2022, 16 Май 2022


Vancouver campus

688 West Hastings Street, 3rd Floor,

British Columbia (BC),

V6B 1P1, Canada

Очная (26 недель)

CAD$5,000.00 (287,853 руб) за 1 год
Начало обучения

4 Январь 2022, 14 Февраль 2022, 28 Март 2022, 16 Май 2022


ILAC International College

920 Yonge St., 4th Floor,


Ontario (ON),

M4W 3C7, Canada

Вступительные требования

Для иностранных студентов

Educational Qualification: High School/Secondary School Diploma or higher education
Interview: Successful interview with an ILAC International College team member.
English Proficiency: ILAC level 10 or IELTS Academic 4.5


Оставайтесь на связи